Your Customers Want to Speak with You. Are you Listening?
Drumbi is pioneering Customer Directed Self-Service Telephony for web, mobile and mobile web.
Reduce Call Center
Operating Expenses
Faster case resolution reduces call volumes & call duration.
Improve
Customer Acquisition
Efficiently capturing prospect intent & ensuring live response dramatically improve conversion rates.
How It Works
Press & Media Mentions
“Imagine a day when you’re able to place a customer service call and specify your question before you place the call, and it will be routed to the most relevant person in a timely fashion.”
“Drumbi could really come into its own if it was adopted by the business allowing calls to be routed to the relevant person”
“Drumbi doesn’t stop there, they are reinventing the entire calling experience; they have a solution to eliminate the hour long waits when calling businesses.”
“No more waiting, getting re-directing, and having to explain 10 times why you are calling.”